Help      shim1-800-620-5877YesTrak Call Center Outsourcing

Help      shim1-800-620-5877YesTrak Call Center Outsourcing

 

How to set-up a Business for your script

 

Set-up your Business(es): Before we build a Script, we need to let the YesTrak Agent know which business they will be accepting calls on behalf of. Either click the ADD button to add a business, EDIT to update existing business information or the RED Circle X to delete a business.

.

single image-business-pop

Business Information – How to add, edit or delete a business: 1. On the next screen enter the name of the business, phone number, address, landmark information & business description.

.A.  Landmark information: This information are location keys our Agents use to help a caller find your business. For example: “ABC Company is located next to the Gas Station on Route 17.”

B.  Business description: Business description is helpful information our Agents use to help a caller understand what your business offers.For example: “We are a small practice specializing in complimentary...”

2. Click SAVE when your done. yestrak-edit-business-information  
  • More Tutorials:

    How to configure your account notifications

    How to configure your account notifications

    . Configuring your account notifications are done in Step 4 of 4 on any "Script" you create. Because...

    Building a Script occurs in 4 easy steps

    Building a Script occurs in 4 easy steps

    Building a script occurs in 4 easy steps. Customize your script following the steps below....

    How to set-up a Business for your script

    How to set-up a Business for your script

    Before we build a Script, we need to let the YesTrak Agent know which business they will be acceptin...

    Moving around the Feed Page & more

    Moving around the Feed Page & more

    Upon logging into your account, you'll be greeted with the Feed Page. This tutorial highlights featu...

    .

    Personal Help:

    We understand sometimes you need a little hand-holding. We'd love to get you on the right track.
    E: bill@yestrak.com
    T: (646) 421-6108

    FOLLOW US

    Copyright © 2015 YesTrak. All rights reserved.

    We'll send you weekly tips on phone handling. Unsubscribe any time.

    FOLLOW US

    Copyright © 2015 YesTrak. All rights reserved.

    We'll send you weekly tips on phone handling. Unsubscribe any time.